# zoho-desk

API configuration: [`zoho-desk`](https://terapi.dev/providers.yaml)

### Features

| Features                                                                                                                                        | Status                        |
| ----------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------- |
| [Auth (OAuth)](https://github.com/shahab-bahojb-basketAsia/terapi-docs/blob/main/integrate/guides/authorize-an-api/README.md)                   | ✅                             |
| [Sync data](https://github.com/shahab-bahojb-basketAsia/terapi-docs/blob/main/integrate/guides/sync-data-from-an-api/README.md)                 | ✅                             |
| [Perform workflows](https://github.com/shahab-bahojb-basketAsia/terapi-docs/blob/main/integrate/guides/perform-workflows-with-an-api/README.md) | ✅                             |
| [Proxy requests](https://github.com/shahab-bahojb-basketAsia/terapi-docs/blob/main/integrate/guides/proxy-requests-to-an-api/README.md)         | ✅                             |
| [Receive webhooks](https://github.com/shahab-bahojb-basketAsia/terapi-docs/blob/main/integrate/guides/receive-webhooks-from-an-api/README.md)   | 🚫 (time to contribute: <48h) |

We can implement missing features in <48h, just ask for it in the [community](https://terapi.dev/slack).

### Getting started

* [How to register an Application](https://accounts.zoho.com/developerconsole)
* [OAuth-related docs](https://desk.zoho.com/DeskAPIDocument#OauthTokens)
* [List of OAuth scopes](https://desk.zoho.com/DeskAPIDocument#OauthTokens#OAuthScopes)
* [Web API docs (their REST API)](https://desk.zoho.com/DeskAPIDocument#Introduction)

Do you need help? Please check this link [community](https://terapi.dev/slack).

### Connection configuration in Terapi

Zoho uses [different domain extensions](https://www.zoho.com/crm/developer/docs/api/v3/multi-dc.html) for different regions.

You need to pass the domain extension to use to Terapi in the `terapi.auth()` call:

```js
terapi.auth('zoho-desk', '', {params: {extension: 'com'}});
```

For more details, see the [docs here](https://github.com/shahab-bahojb-basketAsia/terapi-docs/blob/main/integrate/guides/authorize-an-api/README.md#apis-requiring-connection-specific-configuration-for-authorization).

### API gotchas

* You can make your OAuth app cross-data-centers with [these instructions](https://www.zoho.com/crm/developer/docs/api/v3/multi-dc.html). This means that a single OAuth app will be able to query the Zoho API for Zoho accounts from the US, EU, etc.

Add Getting Started links and Gotchas by [editing this page](https://github.com/terapihq/terapi/tree/master/docs-v2/integrations/all/zoho-desk.mdx)