# Freshdesk

API configuration: [`freshdesk`](https://terapi.dev/providers.yaml)

### Features

| Features                                                                                                                        | Status                        |
| ------------------------------------------------------------------------------------------------------------------------------- | ----------------------------- |
| [Auth (API Key)](https://github.com/shahab-bahojb-basketAsia/terapi-docs/blob/main/integrate/guides/authorize-an-api/README.md) | ✅                             |
| [Sync data](https://terapi.gitbook.io/terapi-api-explorer/integrate/guides/sync-data-from-an-api)                               | ✅                             |
| [Perform workflows](https://terapi.gitbook.io/terapi-api-explorer/integrate/guides/perform-workflows-with-an-api)               | ✅                             |
| [Proxy requests](https://terapi.gitbook.io/terapi-api-explorer/integrate/guides/proxy-requests-to-an-api)                       | ✅                             |
| [Receive webhooks](https://terapi.gitbook.io/terapi-api-explorer/integrate/guides/receive-webhooks-from-an-api)                 | 🚫 (time to contribute: <48h) |

We can add the missing features within 48 hours; feel free to reach out in the [community](https://terapi.gitbook.io/terapi-api-explorer/integrations/freshdesk).

### Getting started

* [Where can I find my API key?](https://support.freshdesk.com/en/support/solutions/articles/215517-how-to-find-your-api-key)
* [Freshservice API Docs](https://developers.freshdesk.com/api/#introduction)

Need assistance getting started? Visit the [community](https://terapi.gitbook.io/terapi-api-explorer/integrations/freshdesk).

### API gotchas

* Freshdesk requires a user-specific subdomain for API requests.
* You should request this from the user and pass it to Terapi in the `terapi.auth()` call:

  ```js
  terapi.auth('freshdesk', '', ,
      credentials: });
  ```

```
    
```